Frequently Asked Questions
How do I create an account?
To order, create a free account here with your email address.
How do I change my shipping address?
Update your shipping address here. To change your address on an order in progress, contact customer service.
How do I track the status of my order?
Please review the shipping confirmation email, which includes the tracking link.
Do you store my credit card info?
We ensure that every credit card transaction occurs within a secure environment. Our payment system has a 128-bit SSL security encryption. You can see the transaction is secure if you see a key lock at the bottom right of your web browser. We do not retain your credit card information after your order is complete. Rather, it is submitted directly to our banks. You can rest assured that with each purchase your credit card or bank account information will be secure.
Do you charge sales tax?
We charge sales tax based on billing zip code. If you have tax exempt status, send us an email before ordering.
Will my items come in one package?
Orders may come in multiple boxes.